He had one of THE WORST days at work today that I think he's ever had, so there was NO WAY I was gonna ask for him help. I'll just call the tech number tomorrow.

I might could dare my 13yo to work on...telling him that I just don't think he could fix a problem like this might just get his dander up enough to prove me wrong!LOL

17yo would just LOVE for it not to work so he wouldn't have to do the program that I keep reminding him that HE chose!